SHM Converge 2022 Frequently Asked Questions
Answers to some of the top questions you may have about this year's conference

Got questions? We've got answers. Here are the most frequently asked questions about SHM Converge 2022:
How can I access complementary Wi-Fi for use during the conference?
Network Name: SHM
Password: converge22
How can I access the app on my computer?
Visit here to view the web version of the app. You will be prompted to enter the app passcode which is converge22.
Who do I contact if I need help downloading or using the app?
For on-site assistance at Converge 2022, visit the SHM Tech Squad located on the 3rd floor foyer outside of Hall A of the Convention Center.
Are you an Exhibitor? Follow these instructions:
- Follow this link.
- Tap the “Log in” button at the top of the page to create a new account.
- Enter your first name, last name, and email.
- You will be prompted to verify the email submitted.
- Once verified your access will be granted and registration information will be sent in a second email.
How do I log into the app once I have it downloaded?
If you already have the app downloaded, logging in is just as easy.
- Tap the three horizontal lines in the left-hand corner to open the main menu.
- Tap “Log In”.
- Enter your name and email.
- Check your email inbox for a verification code.
- Enter the code from your email.
And you are good to go!
For on-site assistance at Converge 2022, visit the SHM Tech Squad located on the 3rd floor foyer outside of Hall A of the Convention Center.
Why should I log into the app?
When you create a profile within the app, you gain access to more features including the ability to:
- Create a customizable meeting agenda
- Download available presentation slides
- Win prizes by participating in in-app games
- Directly message attendees
- Share over social media
- Share contacts
- Take notes
- And more!
Where can I find Advanced Learning Course information?
Attending an Advanced Learning Course? All course materials are available in the Converge 2022 app for course attendees only.
Once you log in to the app, your designated course icon will appear on the home screen. The course agenda, handouts and available presentation files will be pre-populated.
Not seeing your course? Please visit the SHM Tech Squad located on the 3rd floor foyer outside of Hall A of the Convention Center.
How do I claim my CME and other educational credits?
To access your evaluation:
- Go to the SHM Learning Portal.
- Click ‘login’ in the upper right and enter your SHM username and password.
- Once you are logged in, you will see a message confirming your enrollment in SHM Converge 2022.
- Click the title SHM Converge 2022 to enter the evaluation.
- Click ‘Take Course’ on the right-hand side and follow on-screen directions to complete the evaluation.
Please note SHM will automatically report credit details to ACCME and ABIM, but attendee will need to submit any required credit items to AAFP, AOA, ABP and AANP directly.
For questions about claiming educational credits, please email [email protected]. .
How do I participate in the Photo Scavenger Hunt?
Download the Converge 2022 app and click the Photo Scavenger Hunt icon to log into the app and start playing. You must log into the app to play.
Complete photo challenges to earn points and game “badges” by snapping your photo and submitting it to the appropriate challenge.
Please note, all photos must be taken by you. Any photos copied from the internet or other competitors will be removed by administration.
Where are the challenges located?
Challenges featured can be completed throughout the Converge 2022 conference space, Engagement Arena, and the surrounding Nashville area.
What is the Game Time for the Photo Scavenger Hunt?
The activity will officially begin at 7:00 a.m. on April 8, 2022 and end at 12:00 p.m. on April 10, 2022.
How can I win prizes?
You can win 1 of 3 prizes by correctly completing as many challenges and earning as many points as you can throughout the conference. The first scorer to reach the maximum number of points (450) will be awarded the first-place prize. The top 3 scorers that have completed the challenges will be notified before the end of the conference regarding prize pick-up.
What are the Photo Scavenger Hunt Prizes?
- First prize: Yeti Cooler
- Second prize: Away Suitcase
- Third prize: Sony Extra Bass Speaker & Echo Show
Some of my pictures have been removed from my account; what happened?
If you notice that a picture has been removed from your account, it has been removed due to it inaccurately fulfilling the challenge or it has been flagged as inappropriate. Please note, if your picture is taken from another competitor’s account, both your picture and your competitor’s picture will be removed.
There is an inappropriate photo on the Photo Scavenger Hunt feed; how do I request it to be removed?
You can request a picture removal by emailing [email protected] with the account username and challenge of the inappropriate photo.
Can I renew my membership at the conference?
Yes. Visit the SHM Pavilion #622 to renew your membership, update your profile and more.
I am interested in becoming a Fellow, local chapters, special interest groups, volunteer opportunities or general membership information.
Visit the SHM Pavilion #622 to talk to a SHM staff member about opportunities.
How do I play Engagement Arena Bingo?
- Visit the exhibitors that were randomly generated on your Bingo Card.
- Use the interactive exhibit hall map on the app to help navigate the exhibit hall.
- As you visit with the exhibitors, have them initial in their corresponding square.
- Win bingo by completing a bingo diagonally, horizontally, AND vertically.
- Once you have bingo completed all three ways noted above, return your completed bingo card to the SHM Pavilion Booth#622 (or the SHM Converge Exhibitor Registration Desk if the Engagement Arena is closed) by 4:00 p.m. on April 9, 2022.
What are the prizes for Engagement Arena Bingo?
- First prize: $175 Amazon Gift Card
- Second prize: $75 Amazon Gift Card
- Third prize: $50 Amazon Gift Card
How do I know if I am a winner for Engagement Arena Bingo?
The prize drawings will take place no later than Sunday, April 10, 2022 at 12pm. You do not need to be present to win the prizes. Winners will be notified via email and instructed on how to retrieve their prize.
How do I know if I am a winner for Engagement Arena Bingo or Exhibitor Trivia?
The prize drawings will take place no later than Sunday, April 10, 2022 at 12pm. You do not need to be present to win the prizes. Winners will be notified via email and instructed on how to retrieve their prize.
How do I use my Exhibitor Trivia Card?
- Visit with the companies included on the Exhibitor Trivia Card.
- Have meaningful interaction with booth staff asking the questions needed to connect one of the fun facts listed to one of the company’s provided in the Company Bank.
- Print the name/booth number of the company on the line marked “Answer”.
- Visit all exhibitors on the Exhibitor Trivia Card and connect all the fun facts with the correct exhibitor.
- Trivia Cards must be submitted to the SHM Pavilion Booth#622 (or the SHM Converge Exhibitor Registration Desk if the Engagement Arena is closed) by 4:00p.m. on April 9, 2022.
What are the prizes for Exhibitor Trivia?
- First prize: May 2022 SHM Leadership Academy Complimentary Meeting Registration
- Second prize: SHM Converge 2023 Complimentary Main Meeting Registration
- Third prize: $100 Amazon Gift Card
How do I know if I am a winner for Exhibitor Trivia?
The prize drawings will take place no later than Sunday, April 10, 2022 at 12pm. You do not need to be present to win the prizes. Winners will be notified via email and instructed on how to retrieve their prize.
Visit SHM Meeting News Central for more coverage.